Plan on Demand

Frequently Asked
Questions

Virtual Wedding Planning

What can I ask you?

What can't I ask you?

100%! I'm a human professional with years of experience planning weddings. We all know AI is great, but it can't replace real life advice! Learn more about me here

Since this is a wedding planning question and answer platform, you cannot ask me to design, create or edit documents, or assign tasks. 

You can ask me for advice on any wedding planning topic that you need help with. Even the tricky etiquette questions related to plus ones, bridal parties, etc. 

Are you a real person?

How does the monthly subscription work?

The subscription is month-to-month, no strings attached. You can join at any time in your planning process and cancel when you're ready. When you join, you'll receive a text message from Plan On Demand. Save me to your contacts. Whenever you have a question, text it to me! You'll receive a personalized response within 24 hours. You can go back and forth with me as much or as little as you want. 

Nope. This is not a group chat. Only I can see the messages you send. Your conversation is strictly between us!

Can other subscribers see my texts?

Usually I don't text you unless you text us first, but since I am a pro sometimes I'll send you helpful wedding planning tips or gift cards to the shop. When you ask me a question, you'll receive a personalized response within 24 hours. You can go back and forth with me as much or as little as you want. 


How often will you text me?

You can text STOP at any time to end all text messages and any associated charges. Once you cancel, you will lose access to Kristen.

How do I cancel?

Easy! Click Update Payment Details in the upper right corner of this page. Need help? Here are step-by-step instructions.

How do I update my credit card information?

Nice work on landing a promo code! Click the Apply Promo Code button in the upper right corner of this page. Enter the code and your billing email, and enjoy your discount. Need help? Here are step-by-step instructions.

How do I apply a promo code to my subscription?

Subtext is the SMS platform that we use to manage your subscription. You just text us like normal!

What is Subtext?

No way. Subtext or Plan On Demand are not data businesses. Subtext and Plan On Demand have no intention of selling any user data.

Does Subtext or Plan On Demand sell any data collected?

I got you. Email me: hello@planondemand.co

What if I have other questions?

let's do this thing

Did We Just Become Best Friends?

Take the first step toward wedding planning bliss and subscribe to Plan On Demand. You'll get instant text access to Kristen along with subscriber-exclusive discounts to our shop, planning sessions, workshops and more!